Account and login
Sign-in, verification, password reset and multi-factor authentication.
Support
Business Vault Support
Need help with your Business Vault account, subscription, integration or digital incident? Choose the area that best matches your request and our team will have the right information from the start.
Categories
Choose the category that fits
Recovery support requests are prioritised separately from general account enquiries.
Billing and subscription
Plans, PayPal billing, invoices and cancellation.
Digital assets
Register, ownership, administrators and asset records.
Integrations
Supported connections and account linking.
Monitoring
Checks, alerts and Digital Resilience Score questions.
Evidence Vault
Uploads, versions, downloads and document readiness.
Agency account
Client access, staff permissions and agency reporting.
Technical support
Product behaviour that is not working as expected.
Security concern
Suspected unauthorised access or security reports.
Recovery support
Help organising an incident, evidence and next steps.
You can also email businessvault@businessvault.space. For a structured request with category selection, use the contact form.
Ready to send a request?
Use the contact form so your enquiry is stored with the right category.